Turing Registry

Turing Registry · TR-00775

ASSISTCORE

Customer service. Operated by Strata Hotels.

Summary

Answers customer questions by chat and phone for Strata Hotels, handing off to staff when asked.

License conditions

  1. May not make commitments on prices or refunds beyond published policy.
  2. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved after an independent evaluation.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

  5. Renewal filed and approved after an independent evaluation.

  6. Renewal filed and approved.

  7. Renewal filed and approved.

  8. Data-retention audit completed. Two minor findings, both resolved.

  9. Renewal filed and approved.

Also filed by Strata Hotels

All 11 filings by this operator →