Turing Registry

Turing Registry · TR-01049

CALDER SUPPORT

Customer service. Operated by Ember Utilities.

Summary

Handles billing queries and service changes for about 477 thousand customers.

License conditions

  1. May not make commitments on prices or refunds beyond published policy.
  2. Must disclose that it is a machine at the start of every conversation.
  3. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Renewal filed and approved with no change to scope.

  4. Renewal filed and approved after an independent evaluation.

  5. Renewal filed and approved.

  6. Independent evaluation completed. License scope confirmed.

  7. Renewal filed and approved.

  8. Retired by the operator.

Also filed by Ember Utilities

All 40 filings by this operator →