Turing Registry

Turing Registry · TR-01142

ASTER HELPDESK

Customer service. Operated by Ferro Holdings.

Summary

Handles billing queries and service changes for about 337 thousand customers.

License conditions

  1. May not make commitments on prices or refunds beyond published policy.
  2. Must disclose that it is a machine at the start of every conversation.
  3. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Retired and replaced by TR-02560.

Related filings

Also filed by Ferro Holdings

All 12 filings by this operator →