Turing Registry

Turing Registry · TR-01243

CONCIERGE 9

Customer service. Operated by Goh Brothers.

Summary

Handles billing queries and service changes for about 857 thousand customers.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.
  2. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved with no change to scope.

  3. Renewal filed and approved.

  4. Renewal filed and approved after an independent evaluation.

  5. Renewal filed and approved.

  6. Renewal filed and approved with no change to scope.

  7. Renewal filed and approved.

  8. Renewal filed and approved after an independent evaluation.

  9. Renewal filed and approved after an independent evaluation.

  10. Human contact changed. Mei Gupta now answers for the system.

  11. Renewal filed and approved.

  12. Renewal filed and approved.

  13. Renewal filed and approved with no change to scope.

Also filed by Goh Brothers

All 7 filings by this operator →