Turing Registry · TR-01762

NEIGHBORLINE

Elder care companionship. Operated by Glenholm Harbour Senior Living.

Summary

Companion robots for residents of 12 care homes run by Glenholm Harbour Senior Living, offering conversation, reminders and fall alerts.

License conditions

  1. Conversations are not used to train other systems.
  2. Escalates any sign of a fall or medical emergency to a person within one minute.
  3. May not encourage residents to spend money.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for elder care companionship.

  2. Renewal filed and approved.

  3. Complaint received from a member of the public. Investigated and closed with no breach found.

  4. Renewal filed and approved with no change to scope.

  5. Retired after the operator stopped trading.

Also filed by Glenholm Harbour Senior Living