Turing Registry

Turing Registry · TR-02579

INLET CONCIERGE

Customer service. Operated by Bluebell Utilities.

Summary

Handles billing queries and service changes for about 561 thousand customers.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.
  2. May not make commitments on prices or refunds beyond published policy.
  3. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

  5. Renewal filed and approved.

  6. Renewal filed and approved.

  7. Renewal filed and approved with no change to scope.

  8. Renewal filed and approved.

  9. Renewal filed and approved.

  10. Renewal filed and approved.

  11. Renewal filed and approved after an independent evaluation.

  12. Review opened after a customer could not get it to hand over to a person.

Also filed by Bluebell Utilities

All 18 filings by this operator →