Turing Registry · TR-02658

CONCIERGE 8

Customer service. Operated by Sable Hotels.

Summary

Handles billing queries and service changes for about 618 thousand customers.

License conditions

  1. Customers can reach a person at any time.
  2. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Renewal filed and approved with no change to scope.

  4. Renewal filed and approved.

  5. Renewal filed and approved after an independent evaluation.

  6. Renewal filed and approved.

  7. Renewal filed and approved with no change to scope.

  8. Renewal filed and approved with no change to scope.

  9. Renewal filed and approved with no change to scope.

  10. Renewal filed and approved.

  11. Renewal filed and approved.

  12. Complaint received from a member of the public. Investigated and closed with no breach found.

Also filed by Sable Hotels

All 11 filings by this operator →