Summary
Handles billing queries and service changes for about 578 thousand customers.
License conditions
- Customers can reach a person at any time.
- May not make commitments on prices or refunds beyond published policy.
- Must disclose that it is a machine at the start of every conversation.
The Registry’s standard conditions also apply:
- 4.2 The system’s ethical constraints remain active and unmodified at all times.
- 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
- 7.3 A named human contact is reachable and answers for the system.
Filing history
Licensed for customer service.
Human contact changed. Daniel Visser now answers for the system.
Retired and replaced by TR-03187.