Turing Registry · TR-02844

CONCIERGE 6

Customer service. Operated by Heron Hotels.

Summary

Answers customer questions by chat and phone for Heron Hotels, handing off to staff when asked.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Renewal filed and approved.

  4. Software update notified to the Registry. Scope unchanged.

  5. Renewal filed and approved.

  6. Retired and replaced by TR-05096.

Related filings

Also filed by Heron Hotels