Turing Registry · TR-03055

HELLOFLOW

Customer service. Operated by Verity Utilities.

Summary

Answers customer questions by chat and phone for Verity Utilities, handing off to staff when asked.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.
  2. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed as the replacement for TR-02490.

  2. Renewal filed and approved.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

  5. Renewal filed and approved.

  6. Renewal filed and approved after an independent evaluation.

  7. Renewal filed and approved.

Related filings

Also filed by Verity Utilities

All 8 filings by this operator →