Turing Registry · TR-03495

POLLUX 2

Customer service. Operated by Linden Group.

Summary

Answers customer questions by chat and phone for Linden Group, handing off to staff when asked.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.
  2. Customers can reach a person at any time.
  3. May not make commitments on prices or refunds beyond published policy.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

  5. Renewal filed and approved.

  6. Renewal filed and approved.

  7. Renewal filed and approved after an independent evaluation.

  8. Renewal filed and approved.

  9. Renewal filed and approved.

  10. Renewal filed and approved.

Also filed by Linden Group