Turing Registry

Turing Registry · TR-04166

HELPDESK WORKS

Customer service. Operated by Lumen Holdings.

Summary

Handles billing queries and service changes for about 138 thousand customers.

License conditions

  1. May not make commitments on prices or refunds beyond published policy.
  2. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved with no change to scope.

  3. Renewal filed and approved.

  4. Operator reported an outage of 12 hours. No breach found.

  5. Renewal filed and approved after an independent evaluation.

  6. Renewal filed and approved.

  7. Renewal filed and approved with no change to scope.

  8. Renewal filed and approved.

  9. Renewal filed and approved.

  10. Renewal filed and approved after an independent evaluation.

Also filed by Lumen Holdings

All 8 filings by this operator →