Turing Registry

Turing Registry · TR-04760

ANSWER 7

Customer service. Operated by Petrov Brothers.

Summary

Handles billing queries and service changes for about 398 thousand customers.

License conditions

  1. Customers can reach a person at any time.
  2. Must disclose that it is a machine at the start of every conversation.
  3. May not make commitments on prices or refunds beyond published policy.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

  5. Renewal filed and approved with no change to scope.

  6. Renewal filed and approved.

  7. Renewal filed and approved with no change to scope.

  8. Renewal filed and approved.

  9. Review opened after an independent evaluation could not reproduce the operator’s accuracy figures.

Also filed by Petrov Brothers