Turing Registry

Turing Registry · TR-05994

ANSWER 3

Customer service. Operated by Aster Travel.

Summary

Answers customer questions by chat and phone for Aster Travel, handing off to staff when asked.

License conditions

  1. Customers can reach a person at any time.
  2. May not make commitments on prices or refunds beyond published policy.
  3. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Renewal filed and approved with no change to scope.

  4. Renewal filed and approved.

  5. Renewal filed and approved with no change to scope.

  6. Annual audit completed with no findings.

  7. Human contact changed. Petra Hart now answers for the system.

  8. Renewal filed and approved after an independent evaluation.

Also filed by Aster Travel

All 14 filings by this operator →