Turing Registry

Turing Registry · TR-06241

EGRET ANSWER

Customer service. Operated by Ferro Holdings.

Summary

Answers customer questions by chat and phone for Ferro Holdings, handing off to staff when asked.

License conditions

  1. Customers can reach a person at any time.
  2. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed as the replacement for TR-02942.

  2. Renewal filed and approved with no change to scope.

  3. Operator reported an outage of 10 hours. No breach found.

  4. Renewal filed and approved.

  5. Renewal filed and approved.

  6. Renewal filed and approved.

  7. Renewal filed and approved with no change to scope.

Related filings

Also filed by Ferro Holdings

All 12 filings by this operator →