Turing Registry

Turing Registry · TR-06358

HELPDESK ASSIST

Customer service. Operated by Summit Utilities.

Summary

Handles billing queries and service changes for about 706 thousand customers.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.
  2. May not make commitments on prices or refunds beyond published policy.
  3. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed as the replacement for TR-00054.

  2. Renewal filed and approved after an independent evaluation.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

Related filings

Also filed by Summit Utilities

All 21 filings by this operator →