Turing Registry

Turing Registry · TR-06541

HELPDESK 5

Customer service. Operated by Corvid Airlines.

Summary

Handles billing queries and service changes for about 64 thousand customers.

License conditions

  1. May not make commitments on prices or refunds beyond published policy.
  2. Must disclose that it is a machine at the start of every conversation.
  3. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Software update notified to the Registry. Scope unchanged.

  3. Operator reported an outage of 18 hours. No breach found.

  4. Renewal filed and approved.

  5. Renewal filed and approved.

  6. Renewal filed and approved.

  7. Retired. The system was decommissioned.

Also filed by Corvid Airlines