Turing Registry

Turing Registry · TR-06897

ASSIST 9

Customer service. Operated by Vantage Hotels.

Summary

Handles billing queries and service changes for about 148 thousand customers.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.
  2. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved after an independent evaluation.

  3. Renewal filed and approved after an independent evaluation.

  4. Renewal filed and approved.

  5. Renewal filed and approved.

  6. Renewal filed and approved with no change to scope.

  7. Retired by the operator.

Also filed by Vantage Hotels