Turing Registry · TR-07049

HELPDESKCAST

Customer service. Operated by Choi and Sons.

Summary

Handles billing queries and service changes for about 788 thousand customers.

License conditions

  1. May not make commitments on prices or refunds beyond published policy.
  2. Must disclose that it is a machine at the start of every conversation.
  3. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Complaint received from a member of the public. Investigated and closed with no breach found.

  4. Renewal filed and approved.

Also filed by Choi and Sons