Turing Registry

Turing Registry · TR-07849

HELLOCAST

Customer service. Operated by Karst Holdings.

Summary

Answers customer questions by chat and phone for Karst Holdings, handing off to staff when asked.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.
  2. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved after an independent evaluation.

  3. Renewal filed and approved with no change to scope.

  4. Renewal filed and approved with no change to scope.

  5. License suspended pending confirmation of a new named human contact.

Also filed by Karst Holdings

All 13 filings by this operator →