Turing Registry

Turing Registry · TR-08352

ZEPHYR HELPDESK

Customer service. Operated by Orchid Software.

Summary

Handles billing queries and service changes for about 610 thousand customers.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved after an independent evaluation.

  3. Renewal filed and approved.

  4. Renewal filed and approved after an independent evaluation.

  5. Renewal filed and approved.

  6. Renewal filed and approved.

  7. Renewal filed and approved.

Also filed by Orchid Software