Turing Registry · TR-08831

ASSIST 5

Customer service. Operated by Ember Utilities.

Summary

Answers customer questions by chat and phone for Ember Utilities, handing off to staff when asked.

License conditions

  1. Customers can reach a person at any time.
  2. Must disclose that it is a machine at the start of every conversation.
  3. May not make commitments on prices or refunds beyond published policy.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed as the replacement for TR-06780.

  2. Renewal filed and approved after an independent evaluation.

  3. Renewal filed and approved.

Related filings

Also filed by Ember Utilities

All 40 filings by this operator →