Turing Registry · TR-09098

CONCIERGE WISE

Customer service. Operated by Vantage Travel.

Summary

Handles billing queries and service changes for about 281 thousand customers.

License conditions

  1. May not make commitments on prices or refunds beyond published policy.
  2. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Data-retention audit completed. Two minor findings, both resolved.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

  5. Renewal filed and approved after an independent evaluation.

  6. Renewal filed and approved.

Also filed by Vantage Travel