Turing Registry · TR-09136

RELAY ASSIST

Customer service. Operated by Aster Holdings.

Summary

Handles billing queries and service changes for about 573 thousand customers.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Renewal filed and approved with no change to scope.

  4. Renewal filed and approved.

  5. Renewal filed and approved.

Also filed by Aster Holdings