Turing Registry · TR-09371

ANSWERLINK

Customer service. Operated by Swift Holdings.

Summary

Handles billing queries and service changes for about 875 thousand customers.

License conditions

  1. May not make commitments on prices or refunds beyond published policy.
  2. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed as the replacement for TR-06270.

  2. Complaint received from a member of the public. Investigated and closed with no breach found.

  3. Complaint received from a member of the public. Investigated and closed with no breach found.

  4. Renewal filed and approved.

Related filings

Also filed by Swift Holdings