Turing Registry

Turing Registry · TR-09633

ASSIST 9

Customer service. Operated by Lattice Hotels.

Summary

Answers customer questions by chat and phone for Lattice Hotels, handing off to staff when asked.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.
  2. May not make commitments on prices or refunds beyond published policy.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Renewal filed and approved.

  4. Renewal filed and approved.