Turing Registry

Turing Registry · TR-00252

HELPDESK POINT

Customer service. Operated by Willow Software.

Summary

Handles billing queries and service changes for about 292 thousand customers.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Owner reported a software fault. Manufacturer update applied; no breach found.

  4. Renewal filed and approved.

  5. Complaint received from a neighbor. Investigated and closed.

  6. Renewal filed and approved with no change to scope.

  7. Retired and replaced by TR-03176.

Related filings

Also filed by Willow Software

All 12 filings by this operator →