Turing Registry

Turing Registry · TR-01137

ANSWER 9

Customer service. Operated by Verity Group.

Summary

Answers customer questions by chat and phone for Verity Group, handing off to staff when asked.

License conditions

  1. May not make commitments on prices or refunds beyond published policy.
  2. Must disclose that it is a machine at the start of every conversation.
  3. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

  5. Renewal filed and approved.

  6. Renewal filed and approved.

  7. Operator reported an outage of 18 hours. No breach found.

  8. Renewal filed and approved.

  9. Renewal filed and approved.

  10. Retired. The system was decommissioned.

Also filed by Verity Group