Turing Registry · TR-05097

PLOVER HELLO

Customer service. Operated by Ellis Brothers.

Summary

Handles billing queries and service changes for about 516 thousand customers.

License conditions

  1. Customers can reach a person at any time.
  2. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Software update notified to the Registry. Scope unchanged.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

  5. Retired. The system was decommissioned.

Also filed by Ellis Brothers