Turing Registry

Turing Registry · TR-07085

ASSIST 5

Customer service. Operated by Ellis Brothers.

Summary

Answers customer questions by chat and phone for Ellis Brothers, handing off to staff when asked.

License conditions

  1. Customers can reach a person at any time.
  2. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Data-retention audit completed. Two minor findings, both resolved.

  4. Renewal filed and approved after an independent evaluation.

Also filed by Ellis Brothers