Summary
Answers customer questions by chat and phone for Basalt Airlines, handing off to staff when asked.
License conditions
- Must disclose that it is a machine at the start of every conversation.
- Customers can reach a person at any time.
- May not make commitments on prices or refunds beyond published policy.
The Registry’s standard conditions also apply:
- 4.2 The system’s ethical constraints remain active and unmodified at all times.
- 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
- 7.3 A named human contact is reachable and answers for the system.
Filing history
Licensed for customer service.
Renewal filed and approved.
Renewal filed and approved.
Renewal filed and approved.
Retired by the operator.