Turing Registry

Turing Registry · TR-09241

TERN ASSIST

Customer service. Operated by Basalt Airlines.

Summary

Handles billing queries and service changes for about 335 thousand customers.

License conditions

  1. Customers can reach a person at any time.
  2. Must disclose that it is a machine at the start of every conversation.
  3. May not make commitments on prices or refunds beyond published policy.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed as the replacement for TR-03779.

  2. Renewal filed and approved.

  3. Renewal filed and approved.

Related filings

Also filed by Basalt Airlines