Turing Registry

Turing Registry · TR-06937

QUILL HELPDESK

Customer service. Operated by Ardent Software.

Summary

Answers customer questions by chat and phone for Ardent Software, handing off to staff when asked.

License conditions

  1. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Software update notified to the Registry. Scope unchanged.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

  5. Annual audit completed with no findings.

  6. Renewal filed and approved.

  7. Renewal filed and approved.

Also filed by Ardent Software