Turing Registry · TR-07475

ESTUARY HELLO

Customer service. Operated by Ardent Software.

Summary

Handles billing queries and service changes for about 684 thousand customers.

License conditions

  1. May not make commitments on prices or refunds beyond published policy.
  2. Customers can reach a person at any time.
  3. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

Also filed by Ardent Software