Turing Registry · TR-08019

ALCOVE CONCIERGE

Customer service. Operated by Heron Group.

Summary

Handles billing queries and service changes for about 569 thousand customers.

License conditions

  1. May not make commitments on prices or refunds beyond published policy.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved with no change to scope.

  3. Renewal filed and approved after an independent evaluation.

Also filed by Heron Group