Turing Registry

Turing Registry · TR-09919

ANSWER 9

Customer service. Operated by Willow Travel.

Summary

Answers customer questions by chat and phone for Willow Travel, handing off to staff when asked.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.
  2. May not make commitments on prices or refunds beyond published policy.
  3. Customers can reach a person at any time.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Operator reported an outage of 2 hours. No breach found.

  3. Human contact changed. Kamala Hale now answers for the system.

  4. Renewal filed and approved.

  5. Retired by the operator.

Also filed by Willow Travel

All 10 filings by this operator →