Turing Registry · TR-04071

HALCYON 4

Customer service. Operated by Marlin Airlines.

Summary

Answers customer questions by chat and phone for Marlin Airlines, handing off to staff when asked.

License conditions

  1. Must disclose that it is a machine at the start of every conversation.

The Registry’s standard conditions also apply:

  • 4.2 The system’s ethical constraints remain active and unmodified at all times.
  • 6.1 Any incident affecting the system is reported to the Registry within 72 hours.
  • 7.3 A named human contact is reachable and answers for the system.

Filing history

  1. Licensed for customer service.

  2. Renewal filed and approved after an independent evaluation.

  3. Renewal filed and approved.

  4. Renewal filed and approved.

  5. Renewal filed and approved with no change to scope.

  6. Human contact changed. Anika Khoury now answers for the system.

  7. Renewal filed and approved after an independent evaluation.

  8. Renewal filed and approved.

  9. Renewal filed and approved after an independent evaluation.

  10. Renewal filed and approved.

Also filed by Marlin Airlines

All 8 filings by this operator →